Specialized Staff Serving Influx of Homeless Library Patrons

The entrance to the Community Resource Center at Kansas City Public Library Central Branch in Kansas City, MO. (Chase Castor | Flatland.)

People experiencing homelessness in Kansas City often find refuge in public libraries when shelter options are limited during the day. However, metro-area library systems also provide assistance that goes beyond temporary protection from the weather.  In fact, the Kansas City Public Library has built an entire department around helping the city’s unhoused, providing a range…

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