Tiffany Manuel delivers the keynote address
Tiffany Manuel, president and CEO of TheCaseMade, delivers the keynote address at the 2019 Human Service Summit put on by United Community Services of Johnson County. The summit took place on June 11, 2019 at the Johnson County Arts & Heritage Center, 8788 Metcalf Ave. (Mike Sherry | Flatland)

National Speaker Presents Affordable Housing Vision For Kansas City Area

June 14, 2019  |  Peter Loganbill  |  2 min read

Local leaders cannot rely solely on facts and figures to energize the community around solving the affordable housing problem, a national community-building expert told a Johnson County audience this week.

“Data’s important, but it doesn’t win the day,” said Tiffany Manuel, president and CEO of TheCaseMade. “As soon as we learn how to present that data, the better.”

The key, she said, is telling stories using the data. Personal stories make the problem more relatable to the community as a whole, she said.

Related Content

https://flatland.tinythunder.dev/public-works/level-foundation/

Manuel was the keynote speaker at this year’s Human Service Summit put on by United Community Services of Johnson County. The theme of the event was “Health Starts at Home,” which highlighted the link between quality, affordable housing and health.

The summit, which drew government leaders, elected officials, and social service professionals, also included a panel that included Tom Herzog, chief operating officer of Netsmart, a healthcare software company headquartered in Overland Park, and Kirk McClure, professor of urban planning at the University of Kansas.

Manuel said affordable housing advocates have at least cleared one hurdle.

“The good news is we do not have an awareness problem,” she said. “Who’s amused about the fact that housing is incredibly expensive today, no matter where you live in the country?”

Business definitely has a role to play in that discussion, Herzog said. Corporate leaders must be interested in more than just growing their businesses. Another focus, he said, should be “what things can we do as a business to help shape needs within our community?” A mix of residential options is something businesses should consider, he said.

The issue is not the amount of homes available in the area, McClure said, but rather making use of the existing housing stock.

“The problem isn’t going to be resolved by adding more units,” he said. “It’s helping, through all these supportive services, people to consume the units that we have now.”

— Peter Loganbill is a Kansas City PBS summer intern

Reading these stories is free, but telling them is not. Start your monthly gift now to support Flatland’s community-focused reporting.

Nick’s Picks | Messi, Jail, Buses, and More …

June 1, 2026

World Cup Team(s) Arrive It’s starting to feel real. The first World Cup team has landed in Kansas City. Defending champions Argentina touched down at KCI airport on Sunday and will begin practicing today at Sporting KC’s training facility in Wyandotte County. Much of the attention, of course, is focused on Lionel Messi. The soccer…

Related Stories

KU Med students prepare ingredients in a culinary medicine class where they learn about nutrition and food as medicine as well as how to cook a selection of dishes. They critique the meals as well as talk about how it can benefit their patients. (Chase Castor | Flatland)

When Going Under the Knife Does Not Mean Surgery

Chef Educator Rachel Ciordas deftly sliced collard greens into a ribbon-like chiffonade as students from the University of Kansas School of Medicine watched with a degree of awe typically reserved for an episode of the Food Network’s “Chopped.” After Ciordas demonstrated how to peel, chop, or grate the raw ingredients, the future physicians donned aprons…

Read More >
(L-R) Christina Hill and her grandmother, Lucy Wilkerson, pose for a photo with Christina’s kids, Hunter Hill Harris and Summer Hill Harris, at Lucy’s assisted living home in Grain Valley, Missouri. (Chase Castor | Flatland)

Caregiving Squeezes Households Between Young and Old 

Melissa Johnson knows her life is hardly unique. The Oak Grove, Missouri, woman cares for her infirm 72-year-old mother, who lives in her own home nearby.  She calls her mother daily. She brings dinner to her several times a week.  Johnson, who coordinates care with her aunt, a team of therapists, and a nurse, is…

Read More >
Rev. Tarris Rosell and sister Rosemary Flanigan

Feeding Tubes and Defibrillators

Let’s begin with two stories about the growing and important field of bioethics. The first is from Ryan Pferdehirt, the newly named Flanigan Chair in Bioethics at the Kansas City-based Center for Practical Bioethics. A hospital once asked him to consult on a bioethics case in which a son thought his desperately ill, hospitalized mother…

Read More >